First of all, let me just say that the sneakers are adorable and my 9 year old LOVES them! They really are gorgeous.
SNEAKER DETAILS: They resemble the black Converse Chuck Taylor’s without the “All Star” on the heels and the circle stamp on the inside ankles of the shoes.
The shoes are very well made and are exactly as you see in the photos.
They come with both a black pair of shoe strings and a white pair of shoestrings, (so you may chose the color you like best and/or rotate them, or one pair black, the other white, or each shoe can have a black and a white shoelace together :D
They also come with two of the cute little Kumori plush head pins, for each shoe. (As seen in the items stock photos)
You would pin the Kumori head through the shoe lace on each shoe :)
SHOE SIZING RUNS SMALL COMPARED TO CONVERSE:
First, these are NOT Converse, Chuck Taylors. Converse sneakers tend to run big. (Ubekeen does not advertise nor state these sneakers are Converse, I’m just using this as a reference for size comparing as they are often confused as being Converse Chuck Taylor’s).
My daughter is traditionally a size 3 - 3.5 in sneakers. So not being sure how these fit, I didn’t want to take a risk, so I ordered a whole size - whole size and a half bigger and got a 4.5 in women’s (that is the smallest size this website offers).
The sneakers ended up fitting like an extremely Snug size 3. My daughter could put her feet in the shoes, but they were so tight and uncomfortable. (Best way to compare is she received a pair of Chuck Taylors size 3 for Christmas and they have plenty of room and are not in the least bit tight). She doesn’t have wide feet either, so it’s not a matter of width.
I need to exchange these and go up to a size 5 - 5.5.
Just a side note —> I contacted their customer service team via email twice, inquiring about shipping and exchanging for a bigger size. Ubekeen responded to me within 24 hrs and actually was corresponding with a real person, named Lisa. I wasn’t receiving the typical automated, generic answers that NEVER help or solve the problem. I was treated like a truly valued customer, as they were being exceptionally kind and polite, explaining everything to me perfectly and offering easy solutions and choices for my concerns,
They were hands down awesome and take care of their customers.
Got these shoes for Christmas gift to my youngest daughter and she loves them 💕. She is obsessed on this shoes. The only problem is kerumi head pin fell off within us knowing after 30 minutes of walking in the mall. My daughter got upset because that's the highlights of this shoes. I emailed the customer service right away because for the price of this shoes, I didn't expected that will happen. The customer service responded right away and they send a replacement for those Kerumi pin 😊. Overall, I recommend this shoes to my friends.
These shoes were great! I would order from this store again.