Something to keep in mind these are NOT Converse they are very similar in style, I decided to size up based on Ubekeen's recommendation, she normally wears a kids size 5 (equivalent to adult size 7) so I chose to get size 8.5 it's a little big but this gives her the chance to wear it a little longer and grow into it. It did take about 2 weeks from the shipment notification to receiving them, and I was surprise when I opened the packaged to find that the shoes were just tossed in the shipping polymailer, no box or any sort of secondary plastic protective but in the end my daughter is super happy with her shoes, and that's what's important.